OpenPhone

OpenPhone

VoIP NCEUFRJ  ❘ Open Source
Android iOS
Latest Version
 
Safe to install

OpenPhone: Revolutionizing Communication for Modern Businesses

David Fischer

OpenPhone offers a seamless and intuitive VoIP solution tailored for teams and businesses, enhancing collaboration through features like team numbers and shared inboxes.
2024 Editor's Rating

OpenPhone is an all-in-one phone system designed specifically for teams. It offers powerful calling and messaging capabilities, as well as a lightweight CRM to effectively manage and respond to customers and contacts.

With OpenPhone, you have the option to get a custom phone number with a local area code or a toll-free number. Furthermore, the system provides unlimited talk and text, along with a range of powerful features to support your business operations. It enables your team to collaborate efficiently from a shared inbox, ensuring the delivery of the best possible customer experience. As your company grows, OpenPhone offers the flexibility to easily add numbers for different departments and teammates.

An excellent feature of OpenPhone is its unlimited calling to the US and Canada, allowing you to reach your contacts in both countries without any additional charges.

Gone are the days of needing multiple apps to piece conversations together. OpenPhone provides a seamless experience by presenting call logs, call recordings, and transcribed voicemails alongside texts in one streamlined conversation.

Should you require assistance, OpenPhone offers extensive help resources in their Help Center. Additionally, their industry-leading customer support is available when you need direct assistance.

OpenPhone allows you to maintain separate personal and business numbers. When contacting or messaging customers, they will see your business phone number. Likewise, when they contact you, it will be clearly for business purposes.

If you're interested in trying out OpenPhone, they offer a 7-day free trial. It only takes a few minutes to set up, and you can access it on your existing smartphone and computer. There are no long-term contracts required, and you have the freedom to cancel at any time.

Key features of OpenPhone include integrations with popular platforms like HubSpot, Zapier, Salesforce, Slack, and Google Contacts. It also offers automatic and on-demand call recordings, voicemail transcription for quicker follow-ups, time-saving features like auto-replies and snippets for texting, options for creating a professional phone presence with business hours and phone menus, shared numbers for distributing incoming calls or texts among team members, and a separate address book for all your OpenPhone contacts to ensure your team has the necessary context to delight customers.

For privacy concerns, you can find OpenPhone's privacy policy here.

OpenPhone's terms of service can be accessed here.

Overview

OpenPhone is a Open Source software in the category Communications developed by VoIP NCEUFRJ.

The latest version of OpenPhone is currently unknown. It was initially added to our database on 08/16/2008.

OpenPhone runs on the following operating systems: Android/iOS.

OpenPhone has not been rated by our users yet.

Pros

  • OpenPhone offers a separate business phone line using your existing mobile device.
  • The app allows for easy setup and no additional hardware is required.
  • Users can make and receive calls, send texts, and manage contacts all within the app.
  • OpenPhone provides a variety of features such as call forwarding, voicemail transcription, and customizable voicemail greetings.
  • The service offers affordable pricing plans with no contracts or hidden fees.

Cons

  • OpenPhone is currently only available for iOS devices, limiting its accessibility to users with Android devices.
  • Some users may find the app interface to be less intuitive compared to other similar applications.
  • There may be occasional glitches or connectivity issues reported by some users.
  • Customer support may not be as responsive or helpful in resolving technical issues.

FAQ

What is OpenPhone?

OpenPhone is a VoIP (Voice over Internet Protocol) service provided by VoIP NCEUFRJ. It is designed to provide affordable and reliable phone service using the internet.

How does OpenPhone work?

OpenPhone works by routing phone calls through the internet instead of traditional telephone lines. It utilizes the internet connection and converts voice signals into digital data packets that are transmitted over the internet.

What features does OpenPhone offer?

OpenPhone offers a variety of features including call forwarding, voicemail, SMS/MMS support, call recording, local and toll-free numbers, auto-attendant, and integrations with popular business tools.

How can I set up OpenPhone?

To set up OpenPhone, you need to sign up for an account on the VoIP NCEUFRJ website, choose a subscription plan, select a phone number, and configure the settings according to your preferences. You can use the OpenPhone app or compatible VoIP devices to make and receive calls.

Can I keep my existing phone number?

Yes, you can port your existing phone number to OpenPhone. During the sign-up process, you'll have the option to transfer your current number to OpenPhone.

Is OpenPhone suitable for businesses?

Yes, OpenPhone is designed for businesses of all sizes. It offers features like virtual receptionist, team collaboration, call analytics, and integrations with popular business tools that make it suitable for professional use.

What are the pricing plans for OpenPhone?

OpenPhone offers different subscription plans with various features and limits. The specific pricing details can be found on the VoIP NCEUFRJ website.

Does OpenPhone support international calls?

Yes, OpenPhone supports international calls. The rates and availability of international calling vary based on the destination country. You can find more information on the VoIP NCEUFRJ website or contact their support team.

Is OpenPhone secure?

OpenPhone takes security and privacy seriously. It ensures that all communications are encrypted to protect your data and conversations. Additionally, they have measures in place to prevent unauthorized access to your account.

What customer support options are available for OpenPhone?

OpenPhone provides customer support through various channels, including email, live chat, and phone. You can reach out to their support team for assistance with any issues or inquiries.


David Fischer

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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